# Chapter 3: Knowledge & AI

Quick reference for all General Bots knowledge and AI capabilities.

## Feature Categories

| Category | Key Features |
|----------|--------------|
| **Core** | Chat, dialogs, sessions, automation |
| **AI/LLM** | Model integration, knowledge base, context |
| **Channels** | Web, WhatsApp, Teams, Email, SMS |
| **Productivity** | Calendar, tasks, drive, mail, meet |
| **Data** | CRUD, aggregations, file operations |
| **HTTP** | REST, GraphQL, SOAP, webhooks |

## Editions

| Edition | Use Case |
|---------|----------|
| Minimal | Embedded, IoT |
| Core | General business |
| Standard | Professional teams |
| Enterprise | Large organizations |

## Chapter Contents

- [Feature Editions](./editions.md) - Edition comparison
- [Core Features](./core-features.md) - Platform fundamentals
- [Conversation Management](./conversation.md) - Dialog flows
- [AI and LLM](./ai-llm.md) - AI integration
- [Knowledge Base](./knowledge-base.md) - RAG patterns
- [Automation](./automation.md) - Scheduled tasks
- [Email Integration](./email.md) - Email features
- [Storage and Data](./storage.md) - Data persistence
- [Multi-Channel Support](./channels.md) - Communication channels
- [Hybrid Search](./hybrid-search.md) - RAG 2.0
- [Memory Management](./memory-management.md) - Context handling
- [Multi-Agent](./multi-agent-orchestration.md) - Agent coordination

## See Also

- [BASIC Reference](../04-basic-scripting/README.md) - Scripting
- [Configuration](../10-configuration-deployment/README.md) - Settings