# Privacy Policy

**Last Updated:** {{effective_date}}
**Version:** {{version}}

## 1. Introduction

Welcome to General Bots ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

## 2. Information We Collect

### 2.1 Information You Provide

- **Account Information:** Name, email address, password, and organization details
- **Profile Information:** Job title, phone number, and profile picture
- **Communication Data:** Messages, files, and content you share through our platform
- **Payment Information:** Billing address and payment method details (processed by our payment provider)

### 2.2 Information Collected Automatically

- **Usage Data:** Features used, time spent, and interaction patterns
- **Device Information:** Browser type, operating system, and device identifiers
- **Log Data:** IP addresses, access times, and pages viewed
- **Cookies and Similar Technologies:** As described in our Cookie Policy

### 2.3 Information from Third Parties

- **Single Sign-On Providers:** When you authenticate using third-party services
- **Integration Partners:** Data from connected applications you authorize

## 3. How We Use Your Information

We use your information to:

- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Personalize and improve your experience
- Comply with legal obligations

## 4. Legal Basis for Processing (GDPR)

We process your personal data based on:

- **Contract Performance:** To provide services you requested
- **Legitimate Interests:** To improve our services and protect our platform
- **Consent:** For marketing communications and optional features
- **Legal Obligations:** To comply with applicable laws

## 5. Data Sharing and Disclosure

We may share your information with:

- **Service Providers:** Third parties that help us operate our services
- **Business Partners:** With your consent for integrations
- **Legal Requirements:** When required by law or to protect rights
- **Business Transfers:** In connection with mergers or acquisitions

We do NOT sell your personal information.

## 6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.

## 7. Your Rights

Depending on your location, you may have the right to:

- Access your personal data
- Correct inaccurate data
- Delete your data
- Port your data to another service
- Restrict or object to processing
- Withdraw consent

To exercise these rights, contact us at privacy@generalbots.ai.

## 8. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments.

## 9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

## 10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children.

## 11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our services.

## 12. Contact Us

For questions about this Privacy Policy or our data practices:

**Email:** privacy@generalbots.ai
**Address:** [Company Address]

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*This policy is provided as a template and should be customized for your specific use case and jurisdiction.*