# Terms of Service

**Last Updated:** {{effective_date}}
**Version:** {{version}}

## 1. Acceptance of Terms

By accessing or using General Bots ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

## 2. Description of Service

General Bots provides a conversational AI platform that enables businesses to create, deploy, and manage intelligent chatbots and automation workflows.

## 3. Account Registration

### 3.1 Account Creation
To use certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account

### 3.2 Account Requirements
- You must be at least 18 years old
- You must have authority to bind your organization (if applicable)
- One person or entity may not maintain multiple free accounts

## 4. Acceptable Use

### 4.1 You Agree NOT To:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to systems
- Use the Service to harass, abuse, or harm others
- Send spam or unsolicited communications
- Interfere with the Service's operation
- Reverse engineer or decompile the Service
- Use the Service for illegal activities
- Impersonate any person or entity

### 4.2 Content Guidelines
You are responsible for all content you create, upload, or share through the Service. Content must not:
- Be defamatory, obscene, or offensive
- Violate privacy rights
- Contain false or misleading information
- Promote discrimination or hatred

## 5. Intellectual Property

### 5.1 Our Rights
The Service, including its software, design, and content, is owned by General Bots and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

### 5.2 Your Rights
You retain ownership of content you create. By using the Service, you grant us a license to use, store, and process your content as necessary to provide the Service.

### 5.3 Feedback
Any feedback or suggestions you provide may be used by us without obligation to you.

## 6. Subscription and Payment

### 6.1 Pricing
- Subscription fees are as stated at the time of purchase
- Prices may change with 30 days notice
- All fees are non-refundable unless otherwise stated

### 6.2 Billing
- Subscriptions are billed in advance
- You authorize us to charge your payment method
- Failed payments may result in service suspension

### 6.3 Cancellation
- You may cancel your subscription at any time
- Access continues until the end of the billing period
- No refunds for partial billing periods

## 7. Service Availability

### 7.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

### 7.2 Modifications
We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for significant changes.

## 8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our data practices as described therein.

## 9. Third-Party Services

The Service may integrate with third-party services. Your use of such services is subject to their respective terms and policies. We are not responsible for third-party services.

## 10. Disclaimers

### 10.1 "AS IS" Basis
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

### 10.2 No Guarantee
We do not guarantee that:
- The Service will meet your requirements
- The Service will be uninterrupted or error-free
- Results obtained will be accurate or reliable
- Defects will be corrected

## 11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENERAL BOTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

## 12. Indemnification

You agree to indemnify and hold harmless General Bots, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights

## 13. Termination

### 13.1 By You
You may terminate your account at any time through your account settings.

### 13.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent activity
- Fail to pay applicable fees
- For any reason with 30 days notice

### 13.3 Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your data after a reasonable period
- Provisions that should survive will remain in effect

## 14. Dispute Resolution

### 14.1 Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

### 14.2 Arbitration
Any disputes shall be resolved through binding arbitration, except for claims that qualify for small claims court.

### 14.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions.

## 15. General Provisions

### 15.1 Entire Agreement
These Terms constitute the entire agreement between you and General Bots regarding the Service.

### 15.2 Severability
If any provision is found unenforceable, the remaining provisions will continue in effect.

### 15.3 Waiver
Failure to enforce any right does not constitute a waiver of that right.

### 15.4 Assignment
You may not assign these Terms. We may assign our rights and obligations without restriction.

## 16. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify you of material changes.

## 17. Contact Us

For questions about these Terms:

**Email:** legal@generalbots.ai
**Address:** [Company Address]

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*These terms are provided as a template and should be customized for your specific use case and jurisdiction. We recommend consulting with legal counsel.*